PERFORMANCE MARKETING NETWORK

Jumbleberry is a digital marketing network that delivers a full-suite of performance-based monetization solutions designed for direct response marketers.  Whether you’re an online merchant looking to acquire high value leads and customers or a high trafficked publisher looking for maximum return on your traffic, Jumbleberry has your solution for the highest yielding performance ad campaigns.  Contact us today!

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Get In Touch

171 East Liberty St, Suite 310, Toronto, ON, M6K 3P6

P: 1-888-832-9785 | E: info@jumbleberry.com

Terms of Use

Jumbleberry Interactive Group Inc. (“we” or “Jumbleberry”) maintains a website currently located at jumbleberry.com (the “Site”). The Site is provided to you subject to your compliance with the following Terms of Use (“TOU”).

1. ACCEPTANCE OF TERMS OF USE

By using the Site, you agree to be bound by all terms and conditions contained in the TOU.

If you do not agree with the terms and conditions of the TOU at any time, please do not access or discontinue your use of the Site.

We reserve the right to update or revise the TOU at our discretion and without notice. You are responsible for checking the TOU periodically for changes. If you continue to use the Site following the posting of any changes to the TOU, you agree to be bound by these changes.

The material that appears on the Site is for informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. We are not responsible nor do we make any warranty or endorsement regarding any third party products or services listed on this website.

2. PRIVACY POLICY

Registration data and certain other information about you are subject to our Privacy Policy. For more information, see our full privacy policy.

3. AUTHORITY

Minors under the age of eighteen are not eligible to access the Site. You are fully responsible for your child’s online conduct and the consequences of any misuse of the Site by your child. If you are entering into the TOU on behalf of a corporate entity, you represent and warrant that you have the legal authority to bind such corporate entity to the terms and conditions contained in this Agreement, in which case the terms "you" or "your" shall refer to such corporate entity. You further agree to be bound by the terms of this TOU for transactions entered into by you, anyone acting as your agent and anyone who uses your account or the Services, whether or not authorized by you.

4. VIRUSES

The downloading of content is done at your own risk. We cannot and do not guarantee or warrant that the Site or the content are compatible with your computer systems or that the Site or the content will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system and you are responsible for the entire cost of any service, repairs or connections of and to your computer system which may be necessary as a result of your use of the Site.

5. USER ACCOUNT

You will receive an account designation, along with its associated User ID and Password, upon registration. You are responsible for maintaining the confidentiality of your User ID and Password, and you are fully responsible for all activities that occur under your account.

You agree to immediately notify us of any unauthorized use of your account or any other breach of security and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 5.

6. INDEMNITY

You agree to indemnify and hold us, and our parent corporation, subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of content you submit, your use of the Site, your violation of the TOU, or your violation of any rights of another.

7. PROPRIETARY RIGHTS

You acknowledge and agree that the Site and any necessary software used in connection with the Site ("Software") contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that content contained in or information presented to you through the Site which are either ours or licensed to us by third parties is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. Except as expressly authorized by us, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Software, in whole or in part.

8. TRADE-MARK INFORMATION

Jumbleberry.com, Jumbleberry Interactive Group Ltd. and other brand names and logos which are derived of Jumbleberry are trade-marks of Jumblberry. All other company names, brand names and logos used on the Site are the trademarks of their respective owners. You agree not to display or use in any manner any of the trade-marks without express written permission from us or the trade-mark owner.

9. COPYRIGHT INFORMATION

The content on the Site is protected by various copyright laws. You agree not to reproduce, republish or redistribute any content, including, but not limited to, caching, framing and similar means, without express written permission of the copyright owner.

10. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:

  • a. YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES, REPRESENTATIONS AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
  • b. WE MAKE NO WARRANTIES, REPRESENTATIONS OR CONDITIONS THAT: (i) THE SITE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS (ii) THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (iii) THE CONTENT, INFORMATION, PRODUCTS OR SERVICES OBTAINED BY YOU THROUGH THE SITE WILL BE ACCURATE, RELIABLE, UP-TO-DATE, COMPLETE, UNTAMPERED OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, AND (iv) ANY DEFECTS OR ERRORS WILL BE CORRECTED.
  • c. ANY MATERIAL OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL OR DATA.
  • d. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE SITE OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOU.

11. LIMITATION OF LIABILITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE SITE; (ii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (iii) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR (v) ANY OTHER MATTER RELATING TO THE SITE.

12. EXCLUSIONS AND LIMITATIONS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS OF SECTIONS 10 AND 11 MAY NOT APPLY TO YOU.

13. INTERNATIONAL USE

Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content. Specifically, you agree to comply with all applicable laws regarding the transmission of technical data exported from Canada or the country in which you reside.

14. GENERAL INFORMATION

The TOU constitute the entire agreement between you and us and govern your use of the Site, superseding any prior agreements between you and us. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content or third-party software.

The Site is not to be construed as any form of recommendation, promotion, endorsement, or an offer to sell any product or service, by or to enter any transaction with us.

This TOC shall be governed by, construed and enforced in accordance with the laws of the Province of Ontario and the applicable laws of Canada. You agree to submit to the personal and exclusive jurisdiction of the courts located within the province of Ontario, Canada. Our failure to exercise or enforce any right or provision of the TOU shall not constitute a waiver of such right or provision. If any provision of the TOU is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOU shall remain in full force and effect.

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use shall be resolved by binding arbitration held in Toronto, Ontario and before a single arbitrator, who is independent of the parties, legally trained and experienced in the field of information technology, in accordance with the Arbitration Act, 1991, S.O. 1991, c. 17.

Privacy Policy

Jumbleberry Interactive Group Ltd. (“Jumbleberry” or "we") is committed to protecting the personal information that we collect, use and disclose in the course of providing services, in accordance with all applicable regulatory requirements, including applicable privacy legislation. This Privacy Policy sets out in general terms how we collect, use, disclose and protect the personal information of our customers, other individuals and our website users ("you").

"Personal Information"

"Personal information" is broadly defined as any information about an identifiable individual. In general, personal information does not include business contact information, including your name, title or position, business or business e-mail address, telephone or facsimile number.

Accountability

We are responsible under applicable privacy legislation for the personal information in our possession or control. This includes personal information we receive directly, such as from individual customers or other individuals, and personal information we receive indirectly from customers or others. We have established policies and procedures with the objective of protecting personal information and have appointed a Privacy Officer to oversee privacy matters for our firm. Our Privacy Officer can be reached at privacy@jumbleberry.com.

What Personal Information Do We Collect?

The types of personal information we may collect about you include your name and home contact information, billing and account information, information relevant to a customer's use of the services on this website and other information incidental to the provision of services by this site.

Our Purposes for Collecting, Using or Disclosing Personal Information

General

We collect, use and disclose personal information for the primary purpose of providing our customers with a financial calculator site, including for the following purposes:

  • to establish and manage client relationships and to perform services;
  • to represent clients in the context of business transactions involving the exchange or disclosure of personal information;
  • to establish and maintain commercial relationships with clients, suppliers and other third parties, including to issue invoices, administer accounts, collect and process payments, evaluate credit standing, and to fulfil contractual obligations;
  • to distribute our publications and invitations to events to individuals who subscribe to our mailing lists;
  • to develop and manage our business and operations;
  • to detect and protect against error, negligence, breach of contract, fraud, theft and other illegal activity;
  • as permitted by, and to comply with, applicable legal or regulatory requirements or provisions;
  • to identify products and services which will meet your needs;
  • to consolidate and analyze on a non-individualized basis demographic information for our own use or for other party’s use in developing marketing platforms and services; and
  • to promote to you other products and services offered by us or an affiliate or subsidiary of ours.

You acknowledge and agree to our collection, use and disclosure of personal information for the above purposes.

Publications

Any publications use the contact information for those who subscribe through our website or by invitation by us. Our publications draw on a contact database of primarily business contacts that may also include individuals. We provide an opportunity to any contact to unsubscribe from our publications program on an ongoing basis.

Website

  • Cookies -Cookies are small data files that are sent to your browser and stored on your computer's hard-drive when you visit certain websites in order to "track" your visit to the site. We may, from time to time, collect non-personal information about you and your use of the site though the use of cookies. We do not match or correlate this information with any personal information that you submit on the website. Some browsers can be set to reject all cookies; if you choose to modify your browser in this manner, all features of the web-site will remain available to you. We use cookies for language preference purposes and to analyze web-site usage. This information is used for no other purpose.
  • Signup and Request for proposal-For the purposes of using our services, visitors may voluntarily submit personal information to us for the purposes of becoming a vendor or supplier of Jumbleberry. We use this personal information you provide only for the purpose for which you have provided it.
  • Links - Our website may present links to other websites. You should be aware that operators of linked websites may also collect your personal information and information generated through the use of cookies when you link to their websites. We are not responsible for how such third parties collect, use or disclose your personal information, so it is important to review their privacy policies before providing them with your personal information.

Service Providers

To the extent we enter into arrangements with service providers, agents and contractors to store, handle or process personal information on our behalf, such as for data processing, document storage software support and office services, our policy will be to require such parties by contractual or other means to provide comparable privacy protection while the information is processed or handled by them.

Consent

We will obtain a customer's consent to the collection, use and disclosure of personal information about the customer, and the consent of other individuals where required by applicable privacy legislation. We assume that an individual has consented to our reasonable collection and use of personal information consistent with the purposes for which the information was given, when the individual initiates contact with us or voluntarily provides personal information to us. We also assume that customers who pay for our services consent to the reasonable collection, use and disclosure of their personal information by our professionals and agents for the conduct of the transactions or proceedings involving our customers.

Other than set out herein, we do not collect, use or disclose personal information without consent unless authorized or required by law to do so, such as in the following circumstances:

  • where a court order or subpoena is issued or a regulatory or other body with jurisdiction to compel production so requires;
  • when the information is publicly available within the meaning of applicable privacy legislation, such as in professional or other directories, in public registries, publicly-filed court records or information appearing in published form;
  • if we are required to disclose personal information to a lawful authority;
  • as otherwise authorized by law.

Limited Collection, Use and Disclosure and Retention

We collect personal information by fair and lawful means and, wherever appropriate, directly from the individual. Wherever possible, we limit the amount of personal information we collect, use or disclose to that necessary and appropriate to provide our services and to operate our business. We limit the personal information we collect and use for customer relationship and for our promotions and to contact information and information about preferences provided by the individual.

We keep records of the work performed and services provided by us in accordance with applicable regulatory requirements and professional standards. These records may include personal information. Our records are stored with safeguards against inappropriate or unauthorized access (see Safeguards). We retain contact information about individuals for the period of time the individual subscribes to our programs, does not opt-out or continues to respond to promotions or other correspondence.

Accuracy of Information

In order to provide customers or subscribers with a professional level of service and to maintain appropriate contact preferences, we may ask you to update your personal information, contact information or preferences from time to time, and we provide an ongoing opt-out opportunity contacting the privacy officer. Customers are encouraged to contact the Privacy Officer to update the personal information we maintain in our customer files.

Safeguards

We protect personal information in our files and document management systems from loss, misuse, unauthorized access and alteration by using physically secure facilities, password protection, standard security practices and tools and well-defined internal policies and practices.

Access to Your Personal Information

Customers may review any personal information concerning themselves we have on file in our offices by contacting:

  • Privacy Officer
  • Jumbleberry Interactive Group Ltd.
  • 171 East Liberty Street, Unit 310
  • Toronto, Ontario CANADA M6K 3P6

Or

privacy@jumbleberry.com

We will provide access to such personal information, subject to exceptions stipulated or required by applicable privacy legislation.

Challenging Compliance with this Privacy Policy

We will respond to complaints from individuals or questions about our compliance with this policy and with applicable privacy laws. We will investigate and attempt to resolve all complaints. To challenge our compliance with this policy please contact our Privacy Officer at the co-ordinates listed above.

If you have any questions or concerns about your privacy and our role in protecting it, please contact our Privacy Officer at the co-ordinates listed.

We reserve the right to change our Privacy Policy at any time by posting a new Privacy Policy on our website.

JUMBLEBERRY INTERACTIVE GROUP ACCESSIBILITY POLICY

Jumbleberry Interactive Group (“Jumbleberry”) is committed to providing an accessible environment in which all individuals have equal access to Jumbleberry services in a way that respects the dignity and independence of persons with disabilities. This includes creating and fostering inclusive and positive attitudes that are considerate and accommodating of all individuals, including people with disabilities. This also includes discouraging attitudes that devalue and limit the potential of persons with disabilities.

In working towards its goals under this Policy, Jumbleberry is committed to becoming a barrier free environment, and will endeavour to do the following in accordance with provincial legal requirements:

  • identify barriers,
  • emove identified barriers,
  • prevent barriers,
  • increase awareness of accessibility initiatives at all levels of our organization,
  • promote compliance policies and procedures with respect to accessibility to our staff, as well as to our customers, and
  • provide appropriate training to our employees with a view to ensure greater awareness and responsiveness to the needs of those with disabilities.

A barrier is anything that prevents a person with a disability from fully taking part in society because of that disability. Some barriers include:

  • Physical barriers (e.g. a step at the entrance to the building or a door that is too heavy to be opened by an individual with limited upper body mobility and strength)
  • Architectural barriers (e.g. A hallway or door that is too narrow for a wheelchair or scooter)
  • Information or communication barriers (e.g. a publication that is not available in large print for people with visual impairment)
  • Attitudinal barriers (e.g. ignoring a customer in a wheelchair; assuming people with a disability cannot perform a certain task when in fact they can)
  • Technological barriers (e.g. a website that is not accessible for people who require the use of screen readers)
  • Barriers created by policies or practices (e.g. Not allowing animals on the premises; excluding or removing individuals who require the use of service animals)

Existing Legislation

This Policy has taken into consideration our obligations under Canadian laws, including Ontario’s Accessibility for Ontarians with Disabilities Act (AODA). As legislation changes and develops, Jumbleberry will review and amend its practices and procedures, as necessary.

Jumbleberry’s Accessibility Policy gives guidance to the delivery of services to people with disabilities, in compliance with requirements of provincial legislation such as Accessibility for Ontarians with Disabilities Act (AODA). This applies to all its employees and any other parties who deal with the public on behalf of Jumbleberry, and those who are involved in Jumbleberry’s policy and procedure development.

The Executive Team at Jumbleberry is committed to, and will work to improve access and opportunity for, people with disabilities by making reasonable efforts to identify, remove and prevent barriers that interfere with their ability to make full use of the services. They will foster an inclusive and accessible business environment for people of all needs and abilities.

Jumbleberry’s goal is to deliver exceptional customer service. We endeavour to service our customers in a manner that reflects the principles of dignity, independence, integration and equal opportunity. Our commitment is to provide all customers, including those living with disabilities, the same opportunity to access our services and benefit from those services in the same place and in a similar way.

Guiding Principles

The following guiding principles clarify expected attitudes and behaviours in daily work life with customers and each other:

  • Respect: Each of us will demonstrate honesty, integrity and belief in people.
  • Ownership: Each of us is accountable for creating an environment that contributes to the success of our customers and each other.
  • Collaboration: Each of us has an important role in working together for a common purpose.
  • Continuous Improvement: Each of us is committed to ongoing improvement in all we do to anticipate and exceed needs as they evolve.

Providing Services to People with Disabilities

Jumbleberry is committed to excellence in serving all customers including persons with disabilities, by removing barriers to their full participation that might arise in the course of doing business as follows:

Communication: We will communicate with people with disabilities in ways that take into account their disability. We will train staff who communicate with customers on how to interact and communicate with people with various types of disabilities.

Telephone Services: We are committed to providing fully accessible telephone interface to our current and potential customers. We will train staff to communicate with customers over the telephone in clear and plain language and to speak clearly and slowly if required by the customer. We will offer to communicate with customers using email if telephone communication is not suitable to their communication needs or is not available. Training will be provided when needed.

Assistive Devices: We are committed to serving people with disabilities who use assistive devices to obtain, use or benefit from our goods and services and as such, customers are free to use their personal assistive devices in any Jumbleberry environment. Jumbleberry offers other measures that may assist our customers while on site and we will ensure that our staff is familiar with the various assistive devices that may be used by customers including: elevators, wheelchair ramps and automatic doors. Assistive devices for access to specific services shall be kept in good working order and our customers shall be informed of their availability.

  • We will ensure that our employees are trained and familiar with assistive devices we have on site or that we provide that may be used by clients with disabilities while accessing our goods or services

Billing: We are committed to providing accessible invoices to all of our customers. We will answer any questions customers may have about the content of the invoice in person, by telephone or email.

Documentation: All published documents can be available in hard copy, large print and email if requested.

Service Animals

We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.

Jumbleberry employees and third party contractors shall accommodate the use of service animals by people with disabilities who are accessing our services and facility. To be considered a service animal under this Policy, it must be readily apparent that the animal is being used because of a person’s disability or the person with a disability must provide a letter from a physician or nurse confirming that it is required because of his or her disability.

Support Persons

Where a person with a disability is accompanied by a support person, Jumbleberry staff and third party contractors shall ensure that both persons are permitted to enter the premises together and shall ensure that the person with a disability can access the support person while on the premises. A support person is a person who accompanies the person with a disability in order to help with communication, mobility, personal care or medical needs or with the access to goods or services. The support person can be a paid support worker, volunteer, a friend or a family member.

Notice of Temporary Disruption

Jumbleberry will provide affected customers with notice in the event of a planned or unexpected disruption in the facility or services usually used by persons with disabilities. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternatives if available. Notice of a service disruption will be placed in a conspicuous area and/or communicated by any method deemed to be reasonable under the circumstances.

Training

Jumbleberry will provide training to all employees and third party contractors who deal with our clients. Jumbleberry will also seek to ensure that the staff of any third parties acting on Jumbleberry’s behalf will have received training on serving our customers with disabilities.

Individuals in the following positions will be trained: Jumbleberry Executives and Management, all sales professionals and sales support professionals.

Training will cover the following:

  • An overview of the AODA legislation and the requirements of the customer service standard, and Jumbleberry’s plan related to the customer service standard.
  • How to interact and communicate with people with various types of disabilities.
  • How to interact with people with disabilities who use an assistive device or require the assistance of a service animal or a support person. How to use any Jumbleberry assistive devices (i.e automatic doors or wheelchair lift)
  • What to do if a person with a disability is having difficulty accessing Jumbleberry service.

Training for new employees will occur in their first 12 weeks of full time employment, and ongoing training will be provided to all applicable employees with respect to any changes to Jumbleberry policies, practices and procedures such as the accessible customer service plan.

Communication and Feedback Process

Documentation that describes our accessibility commitments will be maintained and provided to individuals, upon request in the appropriate format. Comments regarding the manner in which Jumbleberry provides services to persons with disabilities are welcome and appreciated, and may be shared by email, by phone or via regular mail. Jumbleberry will thoroughly review all customer feedback, investigate its relevance to our accessibility commitments, and take steps to rectify any gaps in our delivery of goods and services.

Questions Concerning This Policy

Any questions about this policy should be referred to the Jumbleberry Health & Safety Committee.